Wrexham-headquartered outsourced communications business Moneypenny has unveiled an AI-powered voice agent designed to handle everyday customer calls with a human-like tone. The service builds on a successful beta programme and aims to give businesses greater flexibility in how they manage inbound calls, whether through automation, human support, or both. The company’s AI Voice Agent’s USP … Continue reading Moneypenny launches ‘game-changing’ AI Voice Agent